We understand that life happens, and occasionally you will need to cancel or reschedule your appointment. We do have a 24/12-hour cancellation policy. Therefore, we ask that you let us know, as soon as you can, if you will be unable to keep your appointment.
~ If you fail to give us a notice 24 hours before your scheduled appointment time, you will be charged for 1/2 the amount of your scheduled services.
~ If you fail to give us a notice 12 hours before your scheduled appointment time, you will be charged for the full amount of your scheduled services.
We hope that you will understand this policy is simply to reduce the number of no-show appointments to ensure our therapists' survival and is in no way intended to punish or harm our valued clients.